Introduction

This endpoint allows you to retrieve payment status and details using the payment reference number or payment request id (if willing to retrieve payment request).

How can I find my payment reference id?

You can retrieve the payment reference id from multiple places:

• From the borderless™ dashboard: Click "VIEW" to open the payment details of an individual payment. A window will open and on the top right corner you will see "Reference" which will display the payment reference id.

• From the mass payout CSV report If you submitted payments using our CSV file upload feature or Group payout functionality via borderless™ dashbord or via API using our mass payout endpoint, you receive an email with a summary report (reports are provided in .csv format). In those reports, you will find "Payment Reference ID" as one of the columns.

• From confirmation emails borderless™ sends confirmation emails to both the payer and the beneficiary regarding initiated payments and their status updates. In confirmation emails, you can find under the payment details an ID reference number.

• From receiving webhooks If you have webhooks enabled and set up for your API, you will receive payment details and updates via webhook. In our webhook, we provide the payment reference id under "paymentId" field.

How can I find my payment request id?

• From the borderless™ dashboard: Click "VIEW" to open the payment details of an individual payment request. A window will open and you will see "Payment Request Link" field which will display link for payment. That link will contain payment request id. For example, if provided link in payment details is https://sandbox.secure.getborderless.com/payment-request?id=cl9e3ipuo8fzq0830k08cfgwr then payment request id will be cl9e3ipuo8fzq0830k08cfgwr.

If you have any issues locating your payment reference id, please contact support.