Accounts API Common Errors
We have identified a list of common errors you may encounter when you integrate our Accounts API. Here is a list of a few and how to solve them:
| Error | Meaning | Solution |
|---|---|---|
| No issuer provided | In the Authorization header, there is no key of issuer in the payload of the JWT. | Remember, this issuer ID is unique to your account and can be found in the Developer Dashboard. |
| Provided dates are not valid. Please specify valid dates | To retrieve payment activity you can specify the range of payment activity you want to retrieve. Dates should be valid and provided in YYYY-MM-DD format | Provide fromDate and toDate in the following format: YYYY-MM-DD |
| This month is still in progress. Statements become available after the conclusion of the month | When retrieving monthly statement you must provide year and a month. Current month statements are not retrievable as the month is still ongoing. | Provide year and a month that is not ongoing and is in a past. |